Conditions of Use

Detailed Description of Good and / or Services

Bucket of Books cc is a business in the Online Retail industry that markets New and Used Books. All items for sale is marked whether it is New or Used as well as with the condition of the book.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 5 days and delivery confirmed by way of booking by means of a tracking/waybill reference number depending on your delivery method selected.

Return and Refunds Policy

The provision of goods and services by Bucket of Books is subject to availability.  In cases of unavailability, Bucket of Books will refund the client in full within 30 days.  Cancellation of orders by the client will attract a 15% administration fee.

Customer Privacy Policy 

Bucket of Books shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.dhs.gov.za/Content/PAIA/paia_manual.htm

Payment Options Accepted

Payment may be made via Visa, Master Card, Diners or American Express credit cards or by bank transfer into the Bucket of Books bank account, the details of which will be provided on request.

Credit Card Acquiring and Security

Credit card transactions will be acquired for Bucket of Books by EcoPay who are the approved payment gateway for Nedbank of South Africa. ShopDirect uses SSL3 and credit card information is stored per Visa and Mastercard guidelines on the website. Users may go to www.shopdirect.co.za to view their security certificate and security policy.  

Customer Details Separate from Card Details

Customer details will be stored by Bucket of Books separately from card details which are entered by the client on ShopDirect’s secure site.  For more detail on ShopDirect refer to www.shopdirect.co.za .

Merchant Outlet Country and Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).

Responsibility

Bucket of Books takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.

Country of Domicile

This website is governed by the laws of South Africa and Bucket of Books chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 70 Hopley Road, Table View, 7441.

Variation

Bucket of Books may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information

This website is run by  Bucket of Books based in South Africa trading as and with registration number CK2011/064012/23 represented by Marie Abraham and Wayne Abraham.

Export Restriction 

The offering on this website is available to South African clients only.

Bucket of Books contact details

Telephonic Support: 083 633 2163 | Email Support: info@bucketofbooks.co.za